This policy explains what personal data bjbji collects from Pakistani players, how it is used, how it is protected, and what rights you hold over your own information on the bjbji platform.
Six things every bjbji player should know about how their data is handled.
All personal data transmitted between your device and bjbji is protected by TLS encryption. Data stored on bjbji systems is encrypted at rest. Your CNIC, payment details, and account credentials are never stored in plain text.
bjbji does not sell, rent, or trade your personal data to any third party for their own marketing purposes. Data shared with third parties (such as payment processors and game providers) is governed by strict data processing agreements.
Pakistani players on bjbji have the right to access, correct, and request deletion of their personal data, subject to our legal retention obligations. Submit requests via live chat or by email to [email protected].
bjbji does not store full JazzCash, Easypaisa, or bank card numbers on its own servers. Payment processing is handled by PCI-DSS compliant third-party providers. bjbji only receives transaction references and status confirmations.
bjbji uses cookies and similar tracking technologies to maintain sessions, personalise content, and analyse platform usage. You may manage cookie preferences via your browser settings. Essential session cookies cannot be disabled without affecting platform functionality.
bjbji may send promotional communications to registered players who have opted in. You may withdraw marketing consent at any time via account settings or by contacting bjbji support. Transactional notifications (deposits, withdrawals, security alerts) cannot be disabled while your account is active.
1.1 bjbji ("bjbji", "we", "us", "our") is committed to protecting the privacy and personal data of all users of the bjbji online gaming platform, accessible at bjbji.app. This Privacy Policy ("Policy") describes the categories of personal data bjbji collects, the purposes for which it is processed, and the rights available to you as a data subject.
1.2 This Policy applies to all registered bjbji players, visitors to the bjbji website, and any person whose data is processed in connection with the bjbji platform. It applies regardless of whether you access bjbji from Karachi, Lahore, Islamabad, Rawalpindi, or any other location.
1.3 By registering a bjbji account or otherwise using the platform, you acknowledge that you have read and understood this Policy. If you do not accept the terms of this Policy, please discontinue your use of bjbji and contact support to close your account.
1.4 This Policy should be read alongside the bjbji Terms & Conditions, which also govern your use of the platform.
2.1 Registration Data: When you create a bjbji account, we collect your full legal name, date of birth, residential address, Pakistani mobile number, and email address. This data is mandatory for account creation.
2.2 Identity Verification (KYC) Data: To comply with our anti-money laundering obligations and to verify your age and identity, we may collect copies of your national identity card (CNIC), passport, and proof of address documents.
2.3 Financial Data: We collect records of your deposits and withdrawals on bjbji, including transaction amounts in PKR, timestamps, and the payment method reference (e.g., JazzCash or Easypaisa transaction IDs). bjbji does not store full payment instrument numbers on its own servers.
2.4 Activity Data: We record your betting history, game play sessions, bonus usage, and login activity on the bjbji platform.
2.5 Technical Data: We automatically collect IP address, device type, operating system, browser type, and session data when you access bjbji.
2.6 Communication Data: We retain records of communications between you and bjbji support, including live chat transcripts and support emails.
2.7 Responsible Gaming Data: Where you use bjbji's responsible gaming tools — including deposit limits, self-exclusion requests, or cooling-off periods — we record and process this data to give effect to your chosen controls.
3.1 Directly from you: Registration forms, KYC document uploads, support communications, and preference settings on bjbji.
3.2 Automatically: Through cookies, log files, and platform analytics tools when you use the bjbji website or platform.
3.3 From third parties: From payment providers (JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah) to confirm transaction status; from identity verification service providers during KYC; and from fraud detection partners where applicable.
bjbji processes your personal data for the following purposes:
5.1 Contractual necessity: The majority of processing described in Section 4 is necessary to provide you with a bjbji account and the platform services you have requested.
5.2 Legal obligation: AML, KYC, and fraud prevention processing is required to comply with applicable legal and regulatory obligations.
5.3 Legitimate interests: Platform security, fraud detection, and analytics are conducted on the basis of bjbji's legitimate interest in operating a secure and well-functioning platform.
5.4 Consent: Marketing communications are sent only on the basis of your freely given, specific consent. You may withdraw this consent at any time.
6.1 bjbji does not sell, rent, or trade your personal data to third parties for their own independent commercial purposes.
6.2 bjbji may share your data with the following categories of recipients, strictly for the purposes described in this Policy:
6.3 All third parties with whom bjbji shares personal data are contractually required to process that data only for the specified purpose and to apply appropriate security measures.
7.1 bjbji operates internationally and your data may be processed on servers located outside Pakistan. Where personal data is transferred internationally, bjbji takes steps to ensure that appropriate safeguards are in place, including contractual data protection clauses with data processors.
7.2 By using bjbji, you acknowledge and consent to the transfer of your personal data to jurisdictions outside Pakistan where necessary for the provision of the platform services.
8.1 bjbji retains personal data for as long as necessary to fulfil the purposes described in this Policy, including our legal, regulatory, and contractual obligations.
8.2 Account data is retained for a minimum of five (5) years following account closure, in line with standard AML record-keeping requirements.
8.3 KYC documents are retained for the period required by the applicable regulatory framework and no longer than necessary for legal compliance purposes.
8.4 Marketing consent data and opt-out records are retained indefinitely to demonstrate compliance with consent obligations.
9.1 bjbji uses cookies and similar technologies to maintain your login session, personalise your experience, and analyse platform usage. Cookies are small data files stored on your device.
9.2 The following categories of cookies are used on bjbji:
9.3 You may control non-essential cookies through your browser settings. Disabling analytics cookies will not affect your ability to use bjbji, but may reduce the personalisation of your experience.
10.1 bjbji implements technical and organisational security measures proportionate to the risk presented by the data we process. These include:
10.2 Despite these measures, no internet transmission is completely secure. bjbji cannot guarantee the absolute security of data transmitted to the platform. Players are encouraged to use strong, unique passwords and to log out of bjbji on shared devices.
11.1 As a bjbji player, you hold the following rights in respect of your personal data, subject to applicable legal limitations:
11.2 To exercise any of these rights, contact bjbji support via live chat (available 24/7 inside the platform) or by email at [email protected]. bjbji will respond within 30 days of receiving a verifiable request.
11.3 Where bjbji is unable to fulfil a deletion request due to legal retention obligations (e.g., AML record-keeping), we will inform you of the applicable basis and the minimum retention period.
12.1 bjbji is strictly for adults aged 18 and over. bjbji does not knowingly collect personal data from persons under 18. If bjbji becomes aware that data has been collected from a minor, that data will be deleted and the account closed immediately.
12.2 If you are a parent or guardian and believe a minor has accessed bjbji, please contact support immediately at [email protected].
13.1 bjbji processes responsible gaming data — including deposit limit settings, self-exclusion requests, and cooling-off periods — to give effect to player-activated controls. This data is treated with the highest level of sensitivity.
13.2 Self-exclusion data is retained beyond the exclusion period to prevent re-registration during exclusion windows and, in the case of permanent exclusion, to prevent future re-registration entirely.
13.3 bjbji may use anonymised aggregate responsible gaming data to improve its harm-reduction tools and to analyse platform-wide gambling patterns for operational purposes. Individual player data is never shared for this purpose.
13.4 For full information on bjbji's responsible gaming tools, please visit the Responsible Gaming page.
14.1 bjbji may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable law. Material changes will be communicated to registered players via platform notification or email where practicable.
14.2 The date of the most recent revision is displayed at the top of this page. Continued use of bjbji following any revision constitutes your acceptance of the updated Policy.
15.1 For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by bjbji, please contact us:
bjbji's support team operates in English and aims to respond to privacy requests within 30 days.
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